Questions? We’re Here to Help.

Sugar and Poi is not your home style bakery artist who creates custom cakes based off of order forms. Sugar and Poi’s focus now is to create an experience through its baking composition. The focus is being drawn away from the creative beauty of the outside of these cakes and focused on the inside. Although outside aesthetics are very important and still a standard that Sugar and Poi holds, the aim is to create signature styles and looks that represents Sugar and poi as a brand rather than a vast display of a variety of designs. Now, the artistry is focused within, skillfully creating  textures, flavors and compositions that have been the true passion of Sugar and Poi. As a society that is so enthralled with aesthetics, Sugar and poi aims to slow down the consumer to truly envelope them in an experience of all senses. 

Each cake is composed of multiple layers of various flavors, textures and techniques. Sugar and Poi uses high quality ingredients, including as many locally sourced ingredients as possible, to create an intentionally luxurious experience. These Gastronomy techniques (science based) are used to create elevated plant based products that create their own lane in Hawai’i’s culinary field. Each cake requires multi day processes to be assembled and it is with a lot of time and consideration that these prices have been created to reflect the intentionality behind these desserts. 

No, all cake flavors are set in their composition at this time.

It is important to us that you receive a product that tastes as beautiful as it looks. These set designs are curated specifically for Sugar and Poi to distinctability and to ensure that the quality of the cake designs are consistent. Similar to a clothing brand, the intent is to launch new designs that are unique and signature to Sugar and Poi. By doing so, you know that you will receive a consistently beautiful product that is also unique to this brand.

You may request for a custom inquiry but custom designing will include additional pricing and may be limited at this time.

Cake orders may be cancelled up to four days before the selected pick up/delivery date for a refund of the full amount that was charged. Cancellations after the cancellation window has closed will result in no refund.

All products include soy, macadamia nuts, gluten, and coconut which can be possible allegens for some individuals.

No, all products contain gluten unless specified otherwise.

It is always best to keep your cake in a fridge or sizable cooler until serving. When the cake is on display it is best in an air conditioned environment away from direct sunlight. It should last up to 2 hours. If in an exposed or outdoor environment, it is always best to keep cake refrigerated until serving. 

Always pick up your cake from the base of the box — not the sides — while carrying it from place to place. When transporting the cake by car, make sure to rest the cake on the passenger or trunk floor, ensuring the box is resting evenly so that it will not slide during travel. Always make sure your cake stays in a cool climate while being transported and while resting at the designated venue. It is best to keep in the fridge before serving.

The Sugar  Poi pick up location is 517 N. Vineyard Blvd., Honolulu, HI 96817.

Yes, all of our cakes are vegan, using no ingredients sourced from animal products. But rest assured they have the sweetness and rich tastes of luxurious cakes!

Sorry, in most cases we do not deliver. We are happy to arrange convenient times for customers to pick up their orders. We also carefully package Sugar and Poi Cakes to be carefully transported by customers.

Our cakes should be refrigerated (if possible) until about 1 hour before you would like to serve them. They are delicious at room temperature or slightly cool. Once you have served a Sugar and Poi Cake, if there are any left overs, please place them in the refrigerator until the next serving.

Sorry, we are not able to ship our cakes. Currently they are only available for pick up on Oahu.